An All-in-One Chat Solution to Propel Revenue and Streamline Support
Facilitate comprehensive customer journeys from the initial interaction to the final sale, cultivating stronger customer relationships to maximize customer lifetime value.
Impressive Results and Success Metrics
Experience a significant increase in lead quality by utilizing SanoFlow's targeted messaging and efficient customer engagement strategies.
42%
More Qualified Leads
Maximize your sales potential by leveraging SanoFlow's powerful tools, leading to a 2X increase in conversions across various industries.
2X
Increase in Conversions
Boost customer loyalty and encourage repeat purchases with personalized messaging and seamless support, resulting in a 37% increase in repeat business.
37%
Increase in Repeat Purchases
Smart Routing to Enhance Efficiency
Automate the routing of incoming messages to the appropriate team for quick and efficient responses. From product inquiries to logistical issues, ensure a seamless customer journey from start to finish.
- Auto-assign inquiries to relevant teams like sales, logistics, or after-sales service.
- Streamline communications for a smoother customer journey.
- Enhance response time and efficiency with smart message routing.
Ignite Interest with Strategic Promotions
Car purchases are typically well-thought-out decisions. Speed up the decision-making process by pushing cross-channel promotions and following up directly in the customer’s inbox.
- Utilize new catalogs and brochures to attract, capture, and nurture leads
- Instantly broadcast special offers on messaging apps or schedule them for a future time
- Achieve impressive open and click-through rates by selecting the right channels
- Generate interest in new models or used car deals with carefully timed information in multichannel marketing campaigns
- Segment customers based on their interests, previous purchases, or buyer behavior for effective retargeting
Put Your Sales on Autopilot
Trust is established quicker on messaging apps than on emails and phone calls. Remove obstacles and close deals effortlessly when you combine automotive chat with customer data, automation, and integrations.
- Promote sales inquiries with strategic click-to-chat ads, chat links, and QR codes
- Establish VIP paths such as dedicated service for high-value clients
- Automate your sales pipeline, from lead qualification to deal closure
- Integrate with existing ERPs or automotive CRMs to pull data or generate deals during conversations
- Send personalized or mass notifications for everything from delivery updates to restock alerts
Drive Customer Satisfaction with Smart Support
Communication fuels all customer relationships. Earn customer loyalty and increase the customer lifetime value with superior after-sales and support experiences.
24/7 Support: FAQs, Agents, or Both
Offer round-the-clock support with automated FAQs, human agent access, or a combination of both
Service Notifications: Reminders, Approvals, Pick-up Alerts
Automate service reminders, quickly approve extra work, and notify customers when cars are ready for pick up
Customer Recognition: Context and Omnichannel Experience
Impress customers by recognizing them across all channels and always having their full context available
Efficient Support Escalations: Smooth Issue Resolution
Enable smooth support escalations or step in if agents encounter issues
Enhancing Support: Identifying and Improving Weaknesses
Identify and improve support weaknesses found in agents' chat records, NPS or CSAT ratings, and performance analytics
Support: FAQs, Agents, or Both
Round-the-clock support with automated FAQs, human agent access, or a combination
Service Notifications: Reminders, Approvals, Alerts
Automate reminders, quick approvals, and notify customers when ready for pick-up
Customer Recognition: Context and Experience
Impress customers by recognizing them across channels and having their context
Efficient Support Escalations: Smooth Resolution
Enable smooth support escalations and resolve issues effectively
Enhancing Support: Identify and Improve Weaknesses
Improve support weaknesses found in agents' records and performance analytics
