Enable Memorable Guest Experiences
Propel your marketing, sales, and support teams straight into your guest’s devices. Leverage instant messaging to manage everything from event venue inquiries to personalized services for your distinguished guests.
Impressive Results and Success Metrics
Experience a significant increase in lead quality by utilizing SanoFlow's targeted messaging and efficient customer engagement strategies.
42%
More Qualified Leads
Maximize your sales potential by leveraging SanoFlow's powerful tools, leading to a 2X increase in conversions across various industries.
2X
Increase in Conversions
Boost customer loyalty and encourage repeat purchases with personalized messaging and seamless support, resulting in a 37% increase in repeat business.
37%
Increase in Repeat Purchases
Enhance Engagement Across Multiple Channels
Move beyond traditional email marketing and launch campaigns right into the inboxes your guests frequently use. Engage in one-on-one conversations or scale personalized interactions across popular messaging channels.
- Propel potential guests into your marketing funnel with QR codes, click-to-chat ads, links, or widgets
- Develop comprehensive guest profiles to recognize interests for effective retargeting.
- Automate omnichannel campaigns that re-engage previous guests or warm up potential leads.
- Announce seasonal offers, events, packages, or unique promotions to specific customer segments.
- Upsell services such as room upgrades, extended stays, and exclusive deals with tailored campaigns.
Transform Chats into Bookings
Be ready to secure bookings, whether your guests are seeking the most luxurious suite, an intimate wedding venue, or a spacious hall for corporate events.
- Integrate with software or third-party systems to confirm reservations, or manage events.
- Automate your sales cycle and messaging to prevent guests from abandoning their booking journey.
- Prioritize high-value guests by assigning them a dedicated salesperson.
- Design unique chat pathways for corporate or event inquiries.
- Share crucial files like BEOs, price lists, menus, images, or videos across messaging channels.
Drive Customer Satisfaction with Smart Support
Communication fuels all customer relationships. Earn customer loyalty and increase the customer lifetime value with superior after-sales and support experiences.
- Automate messages like recommendations or FAQ responses for 24/7 self-service.
- Direct guests by location, language, or loyalty program tier when the customer team is on shift.
- Provide direct access to exclusive services like the butler team, concierge, or in-room dining.
- Escalate complex issues or extraordinary requests with a single click.
- Send CSAT surveys for insights into guest expectations and experiences.
