Sanoflow October 2024: New Integrations and Messaging Features

October brings exciting updates to improve your WhatsApp integrations, boost your e-commerce capabilities, and refresh the user experience. Here’s what’s new this month:

Key Updates for October

1. New Domain

We’ve updated our platform URL to app.sanoflow.io for easier access and consistency. This change ensures faster loading times and improved reliability. Bookmark the new link to stay connected without interruptions.

2. Enhanced WhatsApp Functionality

• Catalogue Integration: Add product catalogues directly in your WhatsApp integration, making it easier to showcase items to customers.

• Product Messages: Send product messages seamlessly from your WhatsApp Cloud channel, helping you share product details efficiently.

• Interactive Message UI: Outgoing interactive messages in the inbox now closely resemble what end-users see, ensuring better alignment and clarity.

These features simplify how you communicate with customers, such as showcasing a product catalogue directly in a chat or sending tailored product messages, keeping interactions clear and professional.

3. E-Commerce Integration with Salla

• Salla Store Channel: Sanoflow now integrates with Salla, enabling you to manage your store communications more effectively.

• Abandoned Cart Webhook: Recover lost sales with a new webhook trigger in flows that supports abandoned cart configurations for the Salla channel.

This integration bridges the gap between your store and messaging channels, reducing the time spent switching between platforms and increasing conversion rates by enabling real-time responses to customer queries and abandoned cart recovery.

4. Improved Login and Inbox UX

• New Login/Reset-Password/Signup UI: We’ve refreshed the design of these pages to improve usability. While signup is currently hidden, the updates prepare the platform for future enhancements.

• Inbox UX Enhancements:

  • Smoother transitions when chats move between views.

  • Improved infinite loading UX for chat queues, making it easier to manage conversations.

These updates aim to make navigating and managing your Sanoflow account more intuitive by speeding up chat handling, simplifying account management, and ensuring quicker access to essential tools.

5. Template and Campaign Enhancements

• Template Status UI: A clearer and more user-friendly interface to track template statuses.

• Campaign Improvements: Fixes and updates for more reliable campaign management.

Discover the Updates Today

These updates are designed to improve your communication tools, simplify e-commerce integration, and make Sanoflow more user-friendly. We’d love to hear your thoughts and feedback on how these features are working for you.

Explore the new features on our Product Updates page.

Thank you for being part of the Sanoflow journey.