Built for businesses of all sizes
Integrate all your messaging channels into one platform for real-time and efficient customer support with omnichannel inbox.
Free
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Basic
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Premium
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Custom
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Free
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Basic
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Premium
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Enterprise
- Real-time contact syncing
- Automatic data enrichment
- Up to 3 seats
Add-ons
Additional users
550 AED
per user
Broadcast addon
200 AED
5000 broadcasts messages
Custom Chatbot Developement
3000 AED
one time fee
Compare plans
Customer contacts
User
Broadcast messages
Channels
WhatsApp Business API
Facebook Messenger
Instagram DMs
Website chat widget
Internal notes
Quick replies
Labels & Tags
Enquiry Management (CRM)
Advanced Reporting
Onboarding Support
Chatbot
Custom User Roles
Data Export
Priority Support
Remove SanoCRM branding
Appointment Module
API & Webhooks
Custom Integrations
Customer contacts
—
User
Broadcast messages
Channels
WhatsApp Business API
Facebook Messenger
Instagram DMs
Website chat widget
Internal notes
Quick replies
Labels & Tags
Enquiry Management (CRM)
Advanced Reporting
Onboarding Support
Chatbot
Custom User Roles
Data Export
Priority Support
Remove SanoCRM branding
Appointment Module
API & Webhooks
Custom Integrations
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2000
5
10,000
3
Unlimited
20
50,000
6
Unlimited
Unlimited
150,000
Unlimited
Your questions, answered
Can I use my existing WhatsApp number?
Yes, you can! You can link your existing WhatsApp number to Sanoflow. Before onboarding, you’ll need to delete the WhatsApp account associated with that number. If you want to save your chat history, you can back it up before the switch.
Is there a setup fee for using the WhatsApp Business API?
No, there’s no setup fee to start using the WhatsApp Business API with Sanoflow.
What does WhatsApp conversational-based pricing mean if WhatsApp is free?
While WhatsApp is free for personal use, businesses using the WhatsApp Business API are charged based on conversation categories, such as service, marketing, or authentication. The cost varies depending on your customer’s country code. Learn more about WhatsApp Business API pricing in our detailed blog post.
How can I determine my conversation usage cost?
You can estimate your costs using the WhatsApp conversation cost calculator. Simply input the number of expected conversations to get a breakdown of charges for different categories, such as service or marketing.
What is a chatbot session? How can I obtain more sessions than my plan allows?
A chatbot session occurs whenever your chatbot responds to a customer query. Each plan includes a set number of chatbot sessions, and you can purchase additional sessions as needed. You can easily do this directly within your Sanoflow account to accommodate increased traffic.
How can I upgrade or downgrade my plan?
Upgrading your plan or switching from a monthly to an annual subscription is easy and can be done via the “Manage Plan” section in your account settings. Plan changes are prorated for upgrades, while downgrades take effect at the end of the current billing cycle. For assistance, contact us at billing@sanoflow.io.
Do you have any cancellation fees?
No, Sanoflow operates on a pay-as-you-go basis with no cancellation fees. You can cancel anytime. Note that we do not offer refunds for the remaining subscription period or unused credits.
What types of payment do you accept?
We accept international credit cards for online payments. For annual plans, you can also pay via bank transfer. Contact billing@sanoflow.io for more details.
Is there a limit on the monthly active contacts?
No, all our plans include unlimited monthly active contacts, so you can grow your business without restrictions.
What makes Sanoflow different from other WhatsApp API providers?
Sanoflow stands out with its Enquiry Management System, allowing businesses to handle customer interactions efficiently and never miss a lead. In addition, features like appointment scheduling integrated with health management systems, advanced segmentation tools for precise targeting, and seamless multi-channel support across WhatsApp, Instagram, Messenger, and more set Sanoflow apart—all in one unified platform.