Sanoflow Product Update – March 2025

This month, we’re rolling out a range of improvements designed to help you get more out of Sanoflow—whether you’re managing billing, scheduling appointments, or refining workflows. Here’s a look at what’s new:

1. Billing & Payment Enhancements

• Billing Reliability & Visibility
  We’ve introduced several fixes that improve the stability of our billing system and provide clearer insights into your usage.

• Drip Flow Billing Limits
  To keep you on track with your plan, drip flows now actively enforce billing limits. This offers greater predictability in your monthly costs.

• Channel-Specific Payment Permissions
  Payment permissions are now tied to the specific channel you’re using, giving you more granular control over who can access sensitive financial data.

• Enhanced Billing Page & Payment Details

  • Improved Usability: The billing page has been reorganized for a smoother user experience.

  • Set Billing Information: You can now add custom billing details for each payment transaction.

  • Redesigned Sidebar: Payment details have been grouped into a cleaner, more intuitive layout for easy reference.

• Flexible Payment Filters
  We’ve updated the payments table to support multiple filters, simplifying the process of tracking transactions across various payment methods or date ranges.

2. Enquiry, Contacts & Appointment Enhancements

• Advanced Date Filtering
  New and improved date filters let you quickly narrow down enquiries or contacts, saving time when searching through large volumes of data.

• Dependency Fixes
  We’ve resolved location, specialist, and service dependency issues in both enquiry pipeline settings and CSV imports, ensuring your data remains accurate when uploaded or modified.

• Appointment Notes Filtering
  Filter contacts by appointment notes, making it easier to revisit cases or follow up on specific discussions.

3. Inbox & Messaging Improvements

• Faster Chat Loading
  Optimizations in the inbox now let you access conversations more quickly, improving team responsiveness.

• Auto-Resizing Inbox Input
  With the inbox text field auto-resizing, you can type more lines before scrolling, offering a more comfortable writing experience.

• Reply & Forward Outbound Messages
  Managing follow-ups becomes easier with reply and forward options for outbound messages, letting your team seamlessly continue customer conversations.

4. Drip Flows, Campaigns & Automation

• Shortcut & Recurring Triggers
  Drip flows can now launch on shortcut triggers or run on a recurring schedule, giving you more ways to automate repeated tasks.

• Campaign Logic in Drip Flows
  We’ve moved recurring campaign logic from the new campaign setup page into drip flows for a more unified automation experience.

• New “End Flow” Action
  A dedicated step to end flows cleanly ensures your processes wrap up exactly where you intend.

• Stop Flows from the Logs Page
  If a flow is running unexpectedly or needs urgent attention, you can halt it right from the logs page—no need to hunt for the specific automation.

• Flow Steps & Templates Fixes

  • Flow Steps Updated: We’ve refined flow steps to better support drip flows and their triggers.

  • Create Campaign Step Fix: An issue with the “Create Campaign” step not working properly in drip flows is now resolved.

  • Corrected Required Fields: Mapper fields in “Send Template” actions are no longer incorrectly flagged as mandatory.

5. Meta, APIs & Integrations

• Meta Ads Reporting
  By leveraging Conversions/Insights API, you can now track the performance of your Meta ads directly within Sanoflow. (Requires Meta permission approval.)

• Sanoflow API Channel
  Integrate external apps with Sanoflow through our new API channel, opening up new possibilities for customized solutions.

• Expanded Channel Count
  Our channel limit now accounts for all integration types (not just messaging), giving you a more accurate overview of your total channel usage.

• Gupshup Channel Fix
  We’ve resolved an issue that was preventing successful addition of new Gupshup channels.

6. UI, UX & Usability Upgrades

• Flows List Page Filters
  New filters in the flows list page help you quickly locate specific workflows, which is especially useful if you manage multiple automations.

• Unified Flow Creation Modal
  We’ve updated the flow creation modal and template flows UI to offer a consistent, polished design throughout Sanoflow.

7. Other Fixes & Improvements

• System Performance & Stability
  We continue to refine our codebase to deliver faster, more reliable performance across all modules.

• Reviews Module Removal
  We have completely removed the Reviews module to concentrate on more widely used features.

Try These Updates Today

With faster inbox loading, smarter workflows, and better billing transparency, these March updates deliver a noticeably improved Sanoflow experience. Dive in and see how these enhancements can boost your productivity—and let us know what you think!

Thank you for choosing Sanoflow!