Best AiSensy Alternative 2025

Sanoflow vs AiSensy

Sanoflow is the ultimate Social commerce solution, combining automation, analytics, and customer engagement tools to drive real business growth.

What is AiSensy?

AiSensy is a WhatsApp Business API platform designed for businesses to enhance customer engagement, automate marketing, and streamline customer support. The platform is tailored for product managers, marketers, and customer support teams, enabling them to leverage WhatsApp’s massive user base for communication and growth.

Users primarily interact with AiSensy through its no-code platform, which allows businesses to create and manage WhatsApp campaigns, automate notifications, and build chatbots without technical expertise. The platform turns customer interactions, such as queries, purchases, and feedback into actionable insights and automated workflows.

The price reflects the product

AiSensy is built around WhatsApp automation. Sanoflow includes that — and goes much further.

From omnichannel inboxes and enquiry management to smart automations, AI agents, campaign tools, appointment booking, and deep analytics — Sanoflow covers everything AiSensy offers, and a lot more.

That’s why when comparing pricing, it’s not just about cost — it’s about what you’re getting.
With Sanoflow, you’re not paying for just a messaging tool. You’re investing in an all-in-one platform built to handle sales, support, marketing, and operations — all in one place.

The result?
More capabilities, fewer add-ons, better long-term value.

Sanoflow vs. AiSensy Feature Comparison

Sanoflow vs. AiSensy

Compare the features of Sanoflow and AiSensy to choose the best platform for your business.

Features	Sanoflow	AiSensy
Core Platform & Usage
Free WhatsApp Business API	✓	✓
Free WhatsApp Blue Tick Application (verification)	✓	✓
Monthly Active Contacts	Unlimited	Unlimited No specified limits
User Accounts Included	Starts at 5 More can be added	Unlimited From Basic plan
WhatsApp Business API Numbers	✓ (1 Included + more as Add-on)	✓ (1 Included + more as Add-on)
Integration Channels Limit	Varies by plan Starter: 5, Growth: 10, Premium: 25	✕ Primarily WhatsApp only
Monthly WhatsApp Campaigns Message Quota	Varies by plan e.g., Starter: 3k, Growth: 20k	Based on Conversation Credits Not a fixed message quota
API Access & Call Limits	Available, limits vary e.g., Starter: 10k calls	✓ Template & Project APIs on paid plans
Remove Platform Branding	✓ From Growth plan	✕ Not mentioned in any price plan
Inbox & Contact Management
Omnichannel Inbox	✓	✕ WhatsApp only Live Chat Dashboard
Tags	✓unlimited for all plans	✓up to 10 tags for small and medium plans, 100 tags for pro, and unlimited for enterprise
AI Agent Assist	✓ (Trainable/Bookings/Payments)	✕ No AI assist mentioned
AI Chatbot	✓	✕ Dialogflow integration, rule-based flows as Add-on
Supported Channels	WhatsApp, FB Messenger, Instagram DMs, Website Chat, SMS	WhatsApp
Teams & Roles	✓ Teams from Growth, Custom Roles from Premium	✓ User Access Control on Pro plan
Social CRM
Access to enquiries module	✓	✕ Contact management with tags/attributes only
Custom enquiry fields	✓	✕
Enquiry automation	✓	✕
Email to enquiry	✓	✕
Automation & Flow Builder
Visual Flow Builder	✓	✓ Add-on ($40/mo for 5 flows)
Flow Templates / Library	✓	✕ Not mentioned
Monthly Flow Enrollment Limit	Up to 10,000 (Premium plan)	Based on Chatbot Flow add-on No specific enrollment limit mentioned
Click to WhatsApp Ads (CTWA) Trigger	✓	✓
API Action in Flows	✓ From Growth plan	✕ Not mentioned for flows
Webhook Events from Flows	✓ From Premium plan	✕ only for enterprise custom pricing
Ticketing System (as part of broader automation)	✓ (Via Enquiries module)	✕ Manual Live Chat only
Campaigns & Broadcasts
WhatsApp Campaigns	✓	✓ Broadcasting
Audience Segmentation for Campaigns	✓ File upload, contact segments	✓ Smart Audience Segregation
Campaign Scheduling	✓	✓ From Pro plan
Campaign Analytics	✓	✓ Campaign Budget Analytics on Pro
E-commerce & Payments
E-commerce Platform Integrations	✓ e.g., Shopify, WooCommerce	✓ Shopify & WooCommerce
Payment Links / In-Chat Payments	✓ Stripe/Clickpay from Growth plan	✓ With Chatbot Flow Add-on
Appointments
Appointment Scheduling Module	✓	✕
Google Calendar Integration	✓ (Part of Appointments module)	✕
Multiple Locations	✓	✕
Specialists/Doctors/Practitioners	✓	✕
Custom Scheduled Notifications	✓	✕
Analytics & Reporting
Conversation Analytics	✓	✕
WhatsApp Usage Reports	✓	✕
Data Export	✓	✕ only for enterprise custom pricing
Support & Service
Help Center / Documentation	✓	✓
Email Support	✓	✓
Chat Support	✓ From Growth plan	✓
Onboarding Support	✓ From Growth plan, Dedicated for Enterprise/Add-on	✓ Dedicated Account Manager for Enterprise
Dedicated Account Manager	✓	✕ only for enterprise custom pricing
Priority Customer Support	✓	✕ only for enterprise custom pricing
Service Level Agreement (SLA)	✓ Enterprise plan	✕ Not mentioned

Reasons why customers explore alternatives to AiSensy Software. And why consider Sanoflow instead.

While AiSensy provides tools for managing WhatsApp communication, some customers find the platform lacks advanced features like multi-step automation, detailed analytics, or integrations with other systems. Additionally, issues such as slow customer support and limited scalability have been highlighted.

Based on reviews from hundreds of users, here are the key reasons why businesses seek an AiSensy alternative.

Campaign Insights

AiSensy provides essential campaign tracking, helping businesses stay on top of their performance. However, deeper insights are key to optimizing costs and maximizing results. Sanoflow offers advanced reporting with in-depth metrics, allowing businesses to refine their strategies and reduce lead costs. The more precise your data, the less you spend.

Analyze ad performance with in-depth reports, including click-through rates, conversions, and customer engagement trends.
Leverage advanced targeting and retargeting options to reach the right audience and reconnect with potential customers effectively.
Track the complete customer journey from the first click to final conversion, offering a clear picture of campaign performance.

All chats in a single inbox

Omnichannel Inbox

AiSensy helps businesses manage WhatsApp chats, but teams that handle multiple channels often find it limiting for broader communication workflows.

For teams that want to manage more than just WhatsApp, Sanoflow is the better fit.

Sanoflow brings everything into one place with a true multichannel inbox, offering:

A unified dashboard for WhatsApp, Instagram, Facebook Messenger, and Webchat
Persistent chat history across all channels, never lose context
Smart assignment rules based on tag, branch, or language
Custom inbox views for sales, support, and operations
Built-in appointment booking directly inside the chat

Reliable ROAS Tracking

Understand where your results come from.

Sanoflow makes revenue tracking simple and precise. By linking conversions to their ad sources, you gain clarity on what drives your return on ad spend (ROAS). With detailed reports on customer journeys and funnel performance, Sanoflow ensures every marketing effort is data-driven, helping you focus on strategies that work.

This crucial feature is something that is not available in AiSensy.

Lead Nurturing

Create experiences as unique as your customers.

AiSensy offers automation tools to help businesses engage with customers, but those looking for multi-step sequencing may find it limiting for more advanced lead nurturing.

Sanoflow’s advanced dynamic workflows take automation to the next level, offering:

Support

Dedicated customer support you can always trust

AiSensy only offers WhatsApp and email support, but users have noted that response times are often far too long, making it difficult to address urgent issues. Additionally, the lack of dedicated customer support can leave businesses without the personalized assistance they need.

With Sanoflow, you’ll experience responsive and reliable support designed for your business:

Each team member is extensively trained on the full scope of our product, ensuring they can effectively resolve any concern.
Dedicated customer support provides personalized, hands-on assistance whenever needed.
Real-time help is available through WhatsApp, in-app chat, or email for quick and efficient communication.

An all-in-one solution

Everything you need in one place.

While AiSensy focuses on WhatsApp, Sanoflow goes beyond by combining enquiry management, appointment scheduling, AI writing assistance, segmentation, retention tools, and team collaboration into a single platform.

No need for third-party tools, everything you need is built into Sanoflow.