Sanoflow April 2024: New Features and Enhancements

April brings a fresh wave of updates to make your experience with Sanoflow even smoother and more powerful. Here’s an in-depth review of what’s new this month:

Key Updates for April

1. Improved Template Error Handling

We’ve made it easier to handle template errors with Cloud API by providing:

• Clearer error messages to identify issues faster.

• Actionable steps to resolve errors more efficiently.

This update ensures your communication processes remain uninterrupted, saving you time and frustration.

2. Redesigned Contact Merge Flow

A brand-new interface for Contact Merge simplifies the process of managing duplicate records. The redesign offers:

• Intuitive navigation for smoother merging.

• An easier way to maintain a clean and organized database.

Now, keeping your records up to date takes fewer steps and less effort.

3. WA Template Update for Closed Contacts

Sending WhatsApp templates to closed contacts has been improved. Key changes include:

• Contacts no longer move to a pending status when templates are sent.

• Better management of archived records to keep workflows tidy.

This feature minimizes unnecessary re-engagement with closed contacts, maintaining cleaner data management.

4. Import Contacts Simplified

We’ve streamlined the contact import process with a new file upload option. Updates include:

• Removal of the outdated setup for improved clarity.

• Faster, more reliable handling of large contact lists.

This ensures importing contacts is now quicker and less prone to errors.

Flow Enhancements

1. Configure Button Always Clickable

The Configure Button is now always clickable, even for flows not in draft state. This change provides:

• Flexibility to adjust flows at any stage.

• An easier way to fine-tune settings without additional steps.

2. New Enquiry Stage Trigger

We’ve introduced a new trigger for Enquiry Stage Changes, enabling you to:

• Automate actions tied to sales pipeline movements.

• Example: Notify your team or update CRM records when an enquiry progresses.

This trigger lets you align workflows directly with your pipeline stages.

3. Pipeline Stage Support in Flows

Pipeline stages now integrate seamlessly into both enquiry triggers and actions. This enhancement provides:

• Greater control over enquiry progression.

• Automation opportunities at every stage for smoother operations.

Other Notable Updates

1. User Label Notes

Now, when labels are added or removed, the name of the user making the changes is displayed. This offers:

• Improved accountability within teams.

• Easier tracking of updates to contact labels.

2. Platform Stability and Performance

We’ve implemented several fixes and optimizations, ensuring:

• Better stability across all features.

• A more reliable experience for users managing workflows.

Stay Ahead with Sanoflow

These updates are designed to simplify your workflows and give you more control over your customer management tasks. Start using them today, and share your feedback to help us make Sanoflow even better for your business.