Sanoflow January 2024 Updates: A New Year, A New Way to Engage!

Happy New Year from all of us at Sanoflow! 🎉

As we kick off 2024, we’re thrilled to introduce a powerful new feature to help you take your workflows to the next level. Alongside it, we’ve made a series of updates to enhance your experience and streamline your day-to-day operations.

Here’s What’s New This January

1. Launch of the New Visual Editor

Say hello to our brand-new Visual Editor for Conversational Workflows! This game-changing feature allows you to create and manage workflows with an intuitive drag-and-drop interface, making automation easier than ever before. Design engaging customer journeys in minutes!

2. WhatsApp Channel Quality Indicator

Monitor the health of your WhatsApp channel with our new Quality Indicator in the integration page. Stay informed about your channel’s performance to ensure uninterrupted messaging.

3. Enhanced Inbox Experience

• Search Messages in Advanced Filters: Quickly find specific conversations with our enhanced message search option in the inbox’s advanced filter.
• Edit Open Enquiries in Close Conversation Modal: Need to update an enquiry before closing a chat? You can now edit open enquiries directly from the close conversation modal.
• Improved Loading Speed: Enjoy faster conversation loading in the inbox for a more seamless experience.

4. Better Organization & Personalization

• Set Tags for Enquiries: Categorize and organize enquiries by adding tags for easier tracking and prioritization.
• Contact Mappers in Saved Replies: Personalize your canned messages with contact mappers for dynamic, tailored responses.

Other Exciting Updates

Web Chat Widget

We’ve launched support for a web chat widget! Engage with website visitors in real-time and convert more leads directly from your site.

Manage WhatsApp Business Profile

You can now update and manage your WhatsApp Business Profile details directly from the integrations page, making profile management more convenient.

Start the Year Right

With these updates, 2024 is shaping up to be a year of growth and innovation. Explore these features today, and let us know how they’re helping you connect with your audience!