Take Customer Experiences on a New Journey
Whether you’re a travel agency or a tour operator, streamline all your customer interactions with Sanoflow. Use instant messaging to enhance your marketing efforts, speed up booking processes, and offer personalized service.
Impressive Results and Success Metrics
Experience a significant increase in lead quality by utilizing SanoFlow's targeted messaging and efficient customer engagement strategies.
42%
More Qualified Leads
Maximize your sales potential by leveraging SanoFlow's powerful tools, leading to a 2X increase in conversions across various industries.
2X
Increase in Conversions
Boost customer loyalty and encourage repeat purchases with personalized messaging and seamless support, resulting in a 37% increase in repeat business.
37%
Increase in Repeat Purchases
Fly High with Exceptional Customer Support
Communication fuels all customer relationships. Earn customer loyalty and increase the customer lifetime value with superior after-sales and support experiences.
- Offer round-the-clock support with automated FAQs, human agent access, or a combination of both.
- Automate service reminders, quickly approve changes, and notify customers of travel updates.
- Impress customers by recognizing them across all channels and always having their full context available.
- Enable smooth support escalations or step in if agents encounter issues.
- Identify and improve support weaknesses found in agents' chat records, NPS or CSAT ratings, and performance analytics.
Spark Interest with Strategic Travel Promotions
Travel decisions are typically well-thought-out. Speed up the decision-making process by pushing cross-channel promotions and following up directly in the customer’s inbox.
- Utilize new catalogs and brochures to attract, capture, and nurture leads.
- Generate interest in new tours or travel deals with carefully timed information in multichannel marketing campaigns.
- Segment customers based on their interests, previous purchases, or travel behavior for effective retargeting.
- Instantly broadcast special offers on messaging apps or schedule them for a future time.
- Achieve impressive open and click-through rates by selecting the right channels.
Put Your Bookings on Autopilot
Trust is established quicker on messaging apps than on emails and phone calls. Remove obstacles and close deals effortlessly when you combine travel chat with customer data, automation, and integrations.
- Promote sales inquiries with strategic click-to-chat ads, chat links, and QR codes.
- Establish VIP paths such as dedicated service for high-value clients.
- Automate your booking pipeline, from lead qualification to deal closure.
- Integrate with existing ERPs or travel CRMs to pull data or generate deals during conversations.
- Identify and imSend personalized or mass notifications for everything from booking confirmations to travel updates prove support weaknesses found in agents' chat records, NPS or CSAT ratings, and performance analytics.
